Chosen Solution

Hello, So it all started with the butterfly keyboard issue. After it was successfully repaired, my touch bar was broken. The issue is that it does not respond to touch. It is responding very well to to software change, and the lights are working perfectly well. basically the only thing not working is the touch (fingerprint working fine). Another thing to note, is that i can’t find the “Touch Bar Agent” in the activity monitor (touchbarserver and control strip are there). Of course i tried all the fixes that you can find from a google search and nothing worked. Anyone can offer some insights on the problem? is it an easy fix? Maybe a cable not properly attached? can I avoid taking it to an apple store? Thank you, Johnny

Did you damage the Touch Bar’s ribbon cable? You may only need to restart the Touch Bar micro controller or it may require a new Touch Bar assembly.

The touch bar on my 2019 MacBook Pro 16 inch has stopped working twice and I have only had it for less than 14 days and I’ve used it for less than 24 hours total. I’m wondering if there is something wrong with them.