Chosen Solution
Hi, When I press the + and - buttons, the volume icon appears, but the slider is empty. When I receive a call, I hear it ring, and I can hear the ringtones in the sound menu. However, the message/mail notifications don’t make any noise, and I can’t hear the sound menu. I changed my LCD screen and upgraded my iPhone 4 to iOS 5 the same day. Now, I have a strange problem, and I don’t know if the cause is an iOS 5 bug or a physical problem. I restored the device many times on iOS 5, but it doesn’t fix the problem. Here are some other symptoms: During a phone call, if I put the conversation on speakers, it works and the volume bar reappears. I can control the volume with the + and - buttons. But when the conversation is over, the bar disappears again.With the headphones, everything is ok!I also noticed (only a few times) that when I do a repring (with changing the language of the phone), the volume slider reappears and works correctly for 2 or 3 seconds, before disappearing again. My guess is that this is an iOS 5 problem, since the speakers work. Can you please help me? Thanks from Paris.
Hi, My phone seems to be fixed now. :-) It seems that cleaning the headphone jack is the best place to start. Use isopropyl alcohol and a Q-tip. I’m not sure exactly how I fixed it, but this is what happened: I cleaned the headphone jack with alcohol and a Q-tip.I cleaned the charging socket with alcohol.It still didn’t work after the cleaning operation.I reset the phone, but it still wasn’t working.I got depressed :-) and gave the phone back to my wife.2 days later, the phone was working again. :-D I think the cleaning operation fixed the problem, but I’m not sure. The only changes that my wife made to the phone were setting the alarm clock and changing the ring tones. I hope that helps.
If your speakers are working, and the only problem you have is that the volume bar is gone, you might just need to clean your dock connector. Turn off the device and then gently brush the dock connector using an old toothbrush. You can’t imagine how much dust you can find down there. Sometimes this can cause the iPhone to act as if it is docked to an external speaker, canceling the volume controls on the device. Good luck!
Stick the corner of a bank card into the charging dock and wiggle it around a bit. This will get the sound working again
had the same problem. cleaned jack and charger ports with vodka. everything works now, no need to restore.
Go to setting, then music, then go to sound check and turn it off and on
this is the solution. work for me excelent job http://www.youtube.com/watch?v=cJg7qp_Tz… Or Delete this file - “com.apple.iapd.plist” from Root/System/Library/LaunchDaemons/
In my case it was also a mechanical problem and nothing related to software. I wiggled a credit card in the dock connector and the sound came back momentarily. So I knew that the dock connector on my iPhone 4S had some bad contacts in there. The toothbrush alone didn’t help at all but when I sprayed some WD-40 in the connector the sound came back immediately all by itself. Amazing. I keep my iPhone very clean so it wasn’t dirt. It must have been simple oxidation. So take some contact spray like WD-40 and give it a try.
I solved mine with pressing the area beside the home button. Credit goes to http://leonography.blogspot.in/2011/05/i…
I HAVE FINALLY FOUND THE SOLUTION TO THIS! Thanks to a great customer service rep at APPLE who had a familiar problem! Plug your phone into any iHOME or any docking station type of charger that plays music. Play a song on the docking station music device while its charging. Take it off the charger and enjoy!
- Find an iHome music device or any music playing device made specifically for the iphone (you can walk into any bestbuy, walmart, etc. that have them on display if you don’t have one or don’t feel like spending money to use) Here are a couple of examples of what they look like: a. http://bit.ly/RULeV1 b. http://bit.ly/Ppz0It
- Put it on the docking station, until it says its charged, then press the play button on the device until it plays out the speakers of the docking station (I’d play a couple songs on the device before taking it off just to make sure its working..or until a customer rep in the store complains about the loud music LOL)
- Take it off the docking station and it should be working fine!
- REJOICE!! bless all those that use this technique, and get it to work!! ‘‘I tried all the other methods and had no luck including: backup, restoring the phoneResetting the settings of the phone to defaultCalling a contact and hitting speaker phone two times and hanging up’’
If you can’t fix it on the hardware side, there is a way you can do in the program side. Install iFile or other compatible apps. go to /System/Library/LaunchDaemons find com.apple.iapd.plist delete it. There you go. you should get back you volume bar again. Thanks to a dude from the web that found the solution. Hope it will help you beside hard working on your iphone’s hardwares without any solution.
I recently have this problem too.. many people say it is the headphone jack problem.. but after sending it at the shop for repair, it is actually my dock connector error and got it replace… the no sound happens because my iphone recognize it as using dock speaker, so it mutes all the sound except ringtones.
i had the same problem… i found this website http://iphonenosound.com which helped. I used the restore step which put it right. hope it helps
Just double tap the home… (swipe from left to right) and deselect the ‘sound mute’ to ‘off’ which is to the far left… Fully had me stumped for ages till I saw a thingo on youtube.
This is 100% a charge port problem. I fix mobile phones daily. I have seen this with two iPhone 4S’s now. ie Volume button gets a response but no change in level. Initially, our of curiosity, I installed a new volume/mute button flex cable. This, as I expected, didn’t change anything - the exact same problem still occurred. I cleaned the charge port but no luck. This phone in particular was brought back to life after going for a swim. The charge port was looking particularly nasty. So I installed a brand new one to confirm whether this would fix it. Immediately this fixed the problem. Therefore, cleaning the charge port MAY fix it. However, if it doesn’t, I would thoroughly suggest changing the charge port entirely. Its a fairly simple procedure and also a cheap part to purchase online yourself and I’m sure there are tutorials on this website showing how to do this job. It doesn’t require too much disassembling. Hope this helps!
I had this issue after plugging in an external speaker to the headphone jack. The speaker worked great but when I unplugged it my volume bar disappeared. When I plugged the speaker back in, it came back. I was going to clean off the dock but decided to just cycle the the phone off and then back on first and that did the trick. I wonder if cleaning the dock is the equivalent of blowing on the Nintendo cartridges, something to do while you accidently fix the problem.
If the problem is related to headphones (the phone says on volume control headphones)just clean the head phone jack If the problem is about the disappearance of the volume bar… Clean the dock well without destroying it using needle/toothbrush and sometimes alcohol to dissolve the dirt… I had both problems on different occasions and I solved both problems in that way !!
i fix the problem by: 1- download app. TinyUmbrella from the link http://thefirmwareumbrella.blogspot.com/ 2- then go to advanced remove the tik from set host to cydia 3- click enter recovery 4- click exit recovery iphone will restart chech the youtube i try these steps and it works with me
All you need to do is blow/suck all the holes in the iPhone/iPod. It is because there is water in the holes. This has happens to me often because I ski and the snow gets in my phone. I did this and it worked. Hope it helps!
I just rang the Apple support line as all the same problems happened to me - No texting sound no incoming text alert no music unless I had my head phones in but the phone did ring with my personalized music ring tones and no swishing when I unlocked the phone. I was told to got to settings - then sounds - then at the top this page is Silent and I had that on - he told me to turn it off and everything came back - very ODD as it was alway had that button on before, so not sure why, but hey it works again - now I just have to see if its the same issue on my husbands phone as the same thing has happened to him. If in future I want the phone on silent I just use the physical button on the side. Good luck hopefully a fix for you all!
Contaminates like dust and dirt collect inside the input for the USB sync and charging cable located at the bottom of the iPhone. This condition can cause the volume control bar and related audio to discontinue to function since the cable’s connector pins make contact with the volume circuit inside the phone. These tiny contacts are spaced closely and can be short circuited by contaminates quite easily. Spraying a blast of “electrical contact cleaner” directly into the port corrected this same problem on my iPhone. The cleaner contains alcohol which evaporates almost instantly thereby causing no harm to the phone interior. The contact cleaner can be purchased in a hardware store and comes in an aerosol can with an attached tube for the spray head.
I have had the same problem. It seems anytime any little bit of moisture gets into the phone this is what happens. I live in Ireland - it never stops raining!! Anyway what’s worked for me is to wrap the phone in a towel and put in somewhere warm like a radiator to “dry it out”. It worked for me.
I just got the Hoover and put the small sucker if you know what I mean :P well I put that onto the headphone jack and put it on the dock connecter and it worked! Guess it just sucked out the dust :) hope that helps!
Even I was been effected with the same issue of volume toggle dissappearence and only used to hear ringtone. It’s not hardware issue, it’s a software bug,or a dust,weather problem. so restored my Iphone4s to iOS 5.1.1 removing the jailbreak. Then the problem was fixed. But Care your Iphone. Clean it,restore it. I suspect it to be a JAILBREAK ISSUE. Mukarram here. Thank you
hi i had same problem ,cleaned everything for hours and hours ,done hard reset didnt work ,i have just done another hard reset waited for first icon to appear(apple icon ) waited till it went out kept my fingers on both buttons untill the second icon appeared and waited till that disappeared counted to thirty then icon appeared again took fingers off the buttons and its fixed thank god (what a pain it was )
Try checking the sound level in all your apps. I had turned down the volume in ‘EasyBeats’ and once it was turned up……..Bingo
Hi guys I felt this problem on my iPhone This is a iPhone iOS corruption Don’t feel this You First > play the music Second > inject the head jack and enject simultaneously Third > shut down your your iPhone 1 hour 4 th> then resolve this problem I’m raskin If any problem call me
I tried all the above with no luck, I finally changed the charging dock and problem is Gone.
I didn’t realize the switch next to the + button was a switch, I thought it was another button…I just didn’t know any better. That worked for me.
My phone is doing the same exact thing. No volume bar, only sound from speaker phone and phone related sounds. Apps and music don’t play. My headphone jack was packed full of lint from being in my pocket day after day. I cleaned it out with a paper clip and started working just fine. But after awhile it cut out again. I plugged the headphones in and out several times in a row, started working again. So I assume that when I plugged the headphones in while the jack was packed with lint it must have made a connection come loose. I am close to my upgrade so I am not going to pay the money to have it fixed.
Dry it out with a hairdrier it worked for me
Clean or replace charging connector with flex - helps in 95%. KR
I had this exact problem this morning the headset and the volume buttons did not work on my iphone 4s. So I took a small artist brush and some isopropyl alcohol and cleaned out the charger/dock port on the bottom of the phone. Then I gently used some compressed air to dry the alcohol and now it works great.
Hooray! I had these exact probs with no volume or bars, used an eye shadow brush to sweep in & around charge port. This fixed probs immediately. Thank you so much!!!
The toothbrush thingyy worked for like 2-3 seconds then the volume bar disappeared again. all I can suggest is that the credit card trick worked for me so well. and It’s been like 1 hour now. and the volume bar is still there for the passed hour. Goodluck ya’ll!
Cleaning the dock with canned air worked perfectly, thanks.
I have the same exact problem too. I took it to Apple, and the volume was working at the time (because the volume sometimes comes on for a minute or so) and the said that there was nothing wrong with it. ( they have terrible customer service). now that I’m hearing it’s a moisture problem, I suggest blow drying it. if you take a blow dryer and put it by the dock it would probably get all the dust out too. I had a moisture problem with my TV, and blow drying it helped I hope its the same with this! I’m going to try it now. GOOD LUCK!
So I cleaned the ports of my iPhone with a cotton swab and rubbing alcohol and left it alone for a night and now everything is back to normal but from what I’ve heard it could start back again at any time so I’m going to be more on the alert from now on.
I just blew into the headphone jack and it works. I don’t know if it will work for you.
Ok so I found a quick simi-solution to this problem for people with non-jail broken iPhone 4s’s and it also doesn’t void your warranty. The problem is def due to a bad docking port in the phone, and if your like me, it wasn’t from water or bad use of the phone. It has to be a manufacture mistake or cheap parts. What I did was take the back off your phone. Real easy, two screws at the bottom then slide back upwards. Once you do that. You can test to see if this will fix your problem by pushing the dock connector down with your finger in the bottom left hand corner. If this brings your sound back then you should be able to do what I did. I folded a tiny corner of a sheet of paper twice and put it on that corner of the dock connector. Then put the back back on and the screws back in. The paper puts enough pressure on the dock connected to fix the problem. If this works for you, please let me know my email is nick(at)thismegabites(dot)com if you aren’t worried about voiding your warranty I do suggest just replacing the whole dock connector in your phone. It’s really not too difficult, but I didn’t need to for this worked well for me.
The credit card worked for me! I tried cleaning the headphone jack and docking port, restoring my iphone, resetting all of my settings, plugging and unplugging headphones and chargers, and blowing into every ihole I could find! Very simply, this is all I had to do: I went into my music and started playing a song, took the corner of my debit card and wiggled it around in the docking port. ultimately, I think that the problem was finally fixed when I pushed up from under the post toward the screen. My volume bar came back up on the screen and everything is working perfectly now. Thanks for all your help!
Im also have problem like this..i have one way.open wechat..then go to shake..and shake your phone..it works for me..
us wechat shake option works 99%
Omg i am so mad… I wish i read this yesterday i just blew into the mic and kabam my volume works again i broke my screen over my knee yesterday ugh wow
if still not working try this http://www.youtube.com/watch?v=cJg7qp_Tz…
Well i’ll be. I had same issue. I had a small bike pump and blew air into the headphone jack and dock connector. Boom, working again. Love the Internet, thanks for sharing your advice everyone!!
Here is what I did. First I just tried cleaning the headphone connector and doc connector. Then I plugged the iPhone 4s in the doc went to the music application and clicked on the airplay icon at the bottom of the screen. It should give you two options, Apple TV or iPhone, and just click iPhone. I just did it now so we ail see if this is just temporary or not.
This method work with my phone.. First charge your phone -while charging off your phone.. -then push cable charger gently. -after that on your phone while charger is connected
My iPhone 4S sound disappeared, but still worked in the earphone. I tried the toothbrush, no help. Then I tried the canned air/dust & lint remover and really blasted the docking/charging slot. Now it is working perfectly!
IT WORKED! I used Vodka to clean the headphone jack with a q-tip and the charging dock with a toothbrush! THANKS!
Toothbrush worked! Thanks! simon 23/09/2013
Blowing a compressed air from the Dust Away can will solve the problem too.
My phone recently started to have this problem. After reading a few articles and seeing that I might have to replace the dock connector, I came across this website and was very pleased to find that I might not have to take apart my phone. I used a can of compressed air and blew some into the headphone jack and the dock connector and my phone is now playing music and the keyboard clicks.
So nothing was working credit card dry toothbrush nothing! It wouldn’t cut on but for just a second. I combined three of the fixes: sprayed the toothbrush with alcohol until it was fairly wet then brushed it on the dock connector. I then blew it dry with the can air and voila. After all that it’s back to working. Thanks everyone the most helpful forum.
I jus blew into my charging port and everything works again!!! So excited wish i would have thought about it sooner
I went on vacation and sand got into the headphone jack. My volume stopped working on everything except ring tones. I took the advice on this board and cleaned the headphone hole with q-tip and rubbing alcohol. Bam, it works again! took me like 4 q-tips… THANKS!
this is the solution. work for me excelent job http://www.youtube.com/watch?v=cJg7qp_Tz… Or Delete this file - “com.apple.iapd.plist” from Root/System/Library/LaunchDaemons/ –»»> THIS ONE WORK FOR ME….. THANKS A LOT MAN….
So bizarre. I brushed mine w a toothbrush too, but it didn’t work. Then I changed ringtone since someone above mentioned it was one of the things his wife did before it started working again, but that didn’t work either. Next, as his wife did as well, I reset one of my alarms until it went off. Now my music works again! Bizarre, but fabulous. Before this, I could still hear music through my headphones, ringer and speaker phone still worked, but music wouldn’t work through speakers. Tried almost everything (except the alcohol on the q-tip) and nothing worked until this. Thanks!
The credit card trick didn’t work for me and I didn’t have any compressed air. I deleted the ‘com.apple.iapd.plist’ and restarted the phone. Problem fixed !
The credit card thing worked for me and the problem WAS moisture-related. My question is why did Apple release a product with such a huge design flaw? Does it never rain in Southern California? It certainly does in England!
Hello guys I was also suffering from this curse kind of thing What I did was took a small srew that just about fit my headjack Then I just put it in and out a couple of time then walla it came back Try this it safe a easy
In settings under sounds, turn off or disable the “change with buttons” feature. BAM! You should be able to see the volume bar now
I gave my headphone jack a BLOWY! IT WORKS
clean the headphone jack resolved can’t turn off issue and sound bars issue on my iPhone 4s. I’m very happy thank you guys
Dropped iPhone in commode 2 days ago. Jerked it out super quick. Took out of holster. Sprayed with lysol and dried with paper towel. Took only one 20 second call on full charge yesterday. Housemate tried to call last night but only got voicemail. I looked at it before bed. It had -0- charge. I started reading about “toilet-baptism” of iPhones. I took it out of holster again and put on heating pad at medium for the night. AM full charge but no ringer band indicator; no keyboard sounds, however, I can receive and send and everything else seems to work. I tried the trimmed Q-Tip and Iso-Alcohol in the Headphone Jack and as deep as it would go into the Charging Jack. Now I got a working Headphone Indicator band when I push + or - buttons on the upper left sidein place of the Ringer band. I got out the canned air with the long straw on the nozzle and stuck it deep into the Headphone Jack and Charging Jack and blew the !@#$ out of both. I moved the straw all around the HP Jack. I tried the non-working functions and everything immediately worked. I’m going to put the phone back onto the heating pad for a few hours and again tonight and overnight. It can’t hurt and dryness, after what I initially did two days ago, should only help. Keep trying everything. Good Luck.
I was literally rolled my eyes as I read through the posts suggesting the sound problem could be fixed by blowing in the headphone jack and wiggling the corner of a credit card in the dock connector. But I figured it couldn’t hurt to try…… You know the rest of this story. Of course it worked!
hello by easy way connect the headphone and try if you see the volume bar working close the device and then clean the dock charger or change it it will be better it fixed for me ,i think this problem happen from the dust or the ground line at the dock have short with plus lines .just try i hope it will help u thank
Hey guys lool I found out how to fix it just blow onto the headphone jack and it should work lol np
I bought a verizon iphone 4 had the same prob. This worked for me take a soft tooth brush with a little CLR and clean the !@#$ out of the charging port…. volume buttons are back sound is loud and clear Update Also clean head phone jack with q-tip but very hard to do
I also had same problem after placing my iPhone in the cup holder of my minivan without knowing there had been apple juice spilled inside!!!! I cleaned the dock connector with credit card. Didn’t work. With alcohol and toothbrush. Didn’t work. Then I noticed some blackish stuff in the grooves of the dock connector so I slid a toothpick up and down the surface a few times in each groove. That seemed to do the trick. Probably sum dried up apple juice that tricked the iPhone to thinking it was docked. Thanks all for the other posts!!! Please note. The toothpick did crack so be careful not to break it off inside.
Brushing & blowing with camera cleaner worked out….try it & thanks
I FIXED MY PROBLEM … I bought a different brand cord. Every time it is connected to the phone it cuts off the sound and the ringer bar disappears. I unplug it, it comes back. Phone ringer is not affected by the cord, though.
I’m came to this site and found that alcohol cleaning method works! Strange, however it works! Thank you so much!
- I took a q-tip, dipped it in Isopropyl alcohol
- Wiped it lightly in the charging port and headphone jack. 3.I blew it lightly to dry it for a few seconds (although the alcohol drys by itself easily)
- It worked!
Hi there I know how to fix don’t use I fixit because you don’t have to the reason why this happened is if your chafing jake is broken stick something under your chafing jack and it would come back butt not forever so your chafing jack may be broken if this help you
Hi, I had the same problem and cleaning with brush of alcohol worked for me. But after some time it gone back to the same state again. I tried it several times and now it is OK. So don’t get upset and try continuously. You will get result.
Plug your charger into your phone turn off leave it off for 9 to 12 hours and turn it back on you should have all your sound back.
I wrapped my iphone with a towel and placed it in the freezer, left it overnight. After that, I placed it in a microwave. I dont know how but almost all technicians suggested it here. /Now, my speaker worked. Good as new! :D
I had the same problem no sound when playing music, youtube etc. No sound bar. Tried everything from cleaning to a new earphone contact installed. No sound. But guess what: The problem was the FACEBOOK app. After installing version 42.0 all sound is back. Hmm, can I get a check from Facebook for unnecessary repair cost ???
solved by changing charging ribbin
Clean the charging port with a pin. Usually it’s filled with lint. Otherwise change the chargering port. Easy fix, shouldn’t cost $5.
