Chosen Solution

Have tried everything. the scan doctor tells me to test a page and it prints, but when i go to print from my word documents it will not print out. I have even rebooted the pc, and printer, but not working. thanks any solution. marg

tow solution

  1. remove driver for printer from pc and reinstall driver 2 inside word when u r want print u see the printer active select this printer or press start in laptop and go to devices and printer and select ur printer as default

The drivers are properly installed. Don’t waste time on uninstalling and reinstalling. From Microsoft Word, go to the File menu, and select Print from there. There are a selection of different printers there. Make sure you are selecting the correct printer. To make this permanent, go to Control Panel, select “Devices and Printers”. Right click the printer you want to print from, and set “Make default printer” from the right-click menu.