Chosen Solution

A couple of problems that may be related:

  1. tablet will not do anything unless it is connected to AC power
  2. when connected to power, the green battery symbol shows 3/4 full but then next image says 100%
  3. when I do turn it on, it stays on for only 1 sec then turns off again. I get the Samsung name up, the start of the blue twirly symbol, then off it goes.
  4. I tried a BIOS restart (hold down home, up volume and power buttons) and the writing that I would expect for a restart shows briefly but again the tablet turns itself off. Any suggestions? Is there a short or something inside the tablet?

Hi, If your tablet functions normally when connected to the charger but not when only on the battery, even though it shows that it is fully charged, it means that your battery is failing and needs to be replaced. Here is a link that shows how it is done. https://www.youtube.com/watch?v=sZG28TPm