Chosen Solution
When I turn on my Galaxy tab 2 10.1 it boots to the logo then goes to the “SAMSUNG” screen, then it stays there. I’ve tried to do a hard reset by holding down the power button and the volume up button and have done both reboot and wipe data and still gets hung on the “SAMSUNG” logo. What else can I do to fix this?
Before reading below there is a common issue with these tablets where they do not turn on properly or get stuck on the charging battery icon. Try holding power + volume down for 10-15 seconds and attempt to turn it on and or charge it again. Try leaving it on charge for half an hour if that does not work you may need to do a factory reset or reload the software on the tablet in order to get it working again. Usually when the Tablet is stuck on the animated Samsung Logo you may need to do either a factory reset or reflashing firmware on tablet (same android version or newer). If you need to keep the user data (photos and etc) try flashing latest android system firmware first by following instructions provided in link below: http://updato.com/how-to/how-to-install-… If firmware flash does not help then a factory reset must be done to get the device working again. Disclaimer: I am not responsible for any data lost from your device when you follow the steps below: To factory reset: Hold power button + volume up + home button until Samsung logo appears. When Samsung logo appears stop holding the power button but continue holding the other buttons. Once you get into a recovery menu which usually release all keys. Use volume keys to navigate the menu and the power / home key to select the highlighted option. Do wipe data / factory reset. Wait for this to complete and reboot tablet. If this still doesn’t solve the problem then you will need to restore firmware using Samsung Kies (ODIN downloader flash method works too). Tips: Stuck on white Samsung Logo usually means device is soft-bricked (Recoverable using firmware flash), caused by a bad battery or insufficiently charged battery. Stuck on animated Logo usually means the partition on the device that is used for user data is corrupt and needs to be wiped by doing the factory reset method. It can also be caused by corrupt firmware too. You should attempt firmware flash first if you need to keep user data that’s on the device then do factory reset as that is the only option after that.
Hi, Remove any card if you have inserted into tablet. Next step is to change Firmware. But if you have a hardware problem this can’t help you. Firmwares and instruction you can found here: http://www.sammobile.com/firmwares/ Factory Data reset / Hard reset Regards.
I had the same problem . Do not do a factory reset swipe and clean of the memory as it will erase everything on the tablet. It did not work for me. Instead shut down the tablet by pressing on the power key on the side. Next pry off the cover from around the edges starting on one side proceeding to all 4 sides to get to the back of the machine. The purpose of this is to disconnect the battery for a few minutes and force a battery reset. Then reconnect the battery cable. You can go on you tube and it will show how to do this. I did it with a dull butter knife and a hard plastic tie used to hold wire bundles together. After doing this, I located the power button with the back case off still and used a ballpoint pen to power up. I got my touch screen back and then most importantly, I DISABLED THE POWER SAVE FEATURE. This feature seems to cause intermittent power problems with the logic board and doing a battery reset solves the problem.
I have this problem too.. I’ve try removing any card inserted in the tablet but the problem is still the same. please help !!
hi here is is the complete fix https://www.youtube.com/watch?v=VxPj2HaI…
Same thing happened to me, it powered on, got stuck on the word SAMSUNG and the letters just stayed glowing. I plugged in my charger and left it on, stuck on Samsung, left it alone, came back the next day and it was on functioning as normal. Now, plug your charger into your computer though, if you use a usb charger, this way you don’t have to worry about overloading anything, and messing up your bills too much, when I went to sleep, I just put my computer in sleep mode instead of shutting it down. Also it may only take a few hours, I was just too done to be bothered with it for the rest of the day.
hey this solved it for me!! https://www.youtube.com/watch?v=VxPj2HaI…
Check here http://www.khmertep.com/fix-samsung-gala…
I was unable to open the tablet myself so I took it to a phone/computer store. The guy behind the counter was able to open it for me. He basically pried it open carefully. Once it was open I took it home and disconnected the battery. It did not fix the problem I have with the Tablet. Still stuck on the Samsung logo.
Solved for a Samsung Galaxy Tab 2 10.1 (GT-P5110) stuck in boot loop AND unable to enter ASR recovery mode. Symptoms:
- Boots to white Samsung Tab 2 screen, and then through to coloured animated Samsung logo where it then gets stuck and commences booting again. It will continue this cycle continuously. The tablet can not be forced off (holding power button down) unless the charger is connected. Battery was charged to 100% the entire time.
- I could not enter the ASR (Android System Recovery) mode to try the other suggested options of clearing the cache or wiping the tablet back to factory settings . This is usually done by holding the power button and volume down button (Vol down is the one closest to the power button) simultaneously and releasing the power button when the white Samsung Galaxy Tab 2 10.1 logo comes up. The tablet is supposed to boot into the recovery menu but for me it just continued to the animated Samsung logo and then cycled again like before. It made no difference if it was charging or on battery. Power + volume up also didn’t work. I read lots about reloading firmware using ODIN and PIT and .tar files which were quite foreign to me. SOLUTION I opened the case and disconnected the power connector to the battery for about 3 minutes. I tried to start the tablet but was still stuck in the boot loop cycle. However, this time, I could access the ASR (see point 2 above) successfully. NOTE the tablet MUST be running on battery only- charger disconnected I tried clearing the cache but no change. I then started the ASR again and selected Wipe Data/Factory reset. 2 minutes later it was wiped, and started normally. Conclusion: This boot loop problem is very common it seems. Lots of people asking how to fix and I spent hours looking for a solution, most involving accessing the ASR recovery which I could not do or rooting/reloading firmware which I was reluctant to attempt. I have lost all my files in the process but I have back-ups so fortunately no loss for me. You may like to leave the battery disconnected for a longer time to allow full discharge of the electronics. 3 minutes worked for me but some suggest a few hours.
I have Samsung galaxy note pro that will turn on but won’t go any further then the Samsung logo and I don’t wanna have to factory reset it and lose all my stuff could anyone help me fix this please
Hi if anyone can help me i have a Samsung Galaxy tab 3 10.1 gt.p5210. I tried to root it and its stuck on the Samsung screen it dieant fully turn off and i cant go in to the power + volume up menu i can go into download mode tho. Please help
This is by far the best set of responses to the problem of the Galaxy Tab 4 (SM-T530NU) getting stuck on the boot screen. First try Power + Vol Down If that doesn’t work, go with Power + Menu + Power Up ) hold until the recovery menu appears and then re-boot from scratch (all data will be lost) If none of that works, reflash, but if you’re in the US, do NOT use the recovery files from SAMMOBILE. It will make your Tab into a Nook. (A working Nook, but a Nook nonetheless.) Fantastic and very simple walk through of flash using Odin at https://www.youtube.com/watch?v=vYsXDFi4… If you want OEM OS, get it from XDA at https://forum.xda-developers.com/tab-4/g… That’s Android 4.4. Then if you want 5.0.2, simply go to Setup/General/Software Updates/Update Now and you’ll get updated OTA without having to lose data. BIG Thank You to XFix, whose answer got me to the point where I have confidence and the ability to take this tablet another million miles from here.
I’ve done everything in this post and still every time I turn my tablet on I get the bright green Android logo with bubbles ,” I guess to make it look like itsy under water “ then there’s the little Android robot at the end of the world android . I have faith there is someone out there that has the answer. So where are you I need HELP !!! JEFF C.
My question is this; I didn’t do anything with downloading programs, software etc. Was just playing Free Cell, to unwind, before bed. I fell asleep, and my tablet went to sleep mode, just like always. I woke up to the green Android icon and the download message. In trying to get it back to working, so I can follow the news, use You Tube, and general searches; no intense gaming , no trying to install ODIN! I play simple solitary card games, no heavy online gaming, so where did this trouble come from? Is it an, “Oops" left over from one of Samsung’s upgrade, like the Lollipop upgrade that started chewing up everyone’s battery life, a couple of years ago. I think Samsung did something, trying to make the old 3 - 4G devices obsolete so we will all get the new 5G stuff. Otherwise why are so many people having this same problem, at the same time? Smells fishy, to me! What do you, all think?
