Chosen Solution
Hi, i recently bought the JBL Xtreme 2 this black friday and happened to come upon a problem. The speaker randomly cuts off all sound for maybe half a second to a second. I also want to add that i mostly use the aux so it is weird that this keeps happening So i was wondering if i missed a step when i set it up, and if you guys had answers to my problem
Quite the opposite actually. If this was happening while connected to bluetooth I would suggest radio interference as the culprit. Has the speaker been paired to your device before? If not the drops might be happening when the speaker is searching for a bluetooth connection. If it has and you are paired to the speaker as well as using the aux cord, that might be a contributing factor as well. My suggestion is try it with bluetooth only and try it with the aux cord while bluetooth is disabled on your device. If the audio still cuts out it is beyond my paygrade.
i fixed this by always playing a background tone, somewhere between the range of 19k and 20k Hz this way there is always an audible signal going to your speaker and u wont even notice it is there :) https://www.szynalski.com/tone-generator…
Hi! May be helpful - hold down the bluetooth button and minus button for 10 sec - turn off low bass
“Yes hold down the bluetooth button and minus buttons together till power button changes. Bass boost mode, so yes, this device can improve bass with this setting. If device won’t power on, plug in to power, hold down connect button next to power button and plus buttons together. This will reset unit. Tk” https://www.amazon.com/ask/questions/Tx1…
It seems quite clear that the speaker (JBL Xtreme 2) contains a digital ‘gate’ which silences all audio below a certain loudness level. In my case, I’m sending the audio signal to the speaker from a DAC with a line level output (this is a weaker signal than you get from a headphone output). I could not prevent the speaker from ‘gating’ (cutting off) the sound, so I inserted a small battery-powered headphone amplifer between the DAC and the speaker to boost the signal strength. This solved the issue. An alternative solution is to connect the speaker to the headphone output (of a TV, for example), as this should give a stronger signal.
This ‘gate’ (which is probably implemented in the software/firmware) should be removed by JBL as it achieves nothing but causes a lot of problems when using the analog audio input.
As others have stated above, if you still have problems when using a headphone output, turn the device (TV etc) to maximum volume and reduce the volume on the JBL speaker to whatever level you desire.
I’m having this same problem as I’m connected to aux and I’m watching a movie gladiator. It cuts outs sound. How to fix. Version 2.0.0
The “low bass” mode can and most probably will permanently damage your speaker, it’s not intended to be used all the time. It’s one of the dev functions to determine if there are any problems with audio. I mean it’s your speaker, but I wouldn’t recommend it.
i am having same problem in my “Partybox 300” it cuts off while connected to the PC/Laptop with AUX. and it does not turn back on unless i Move the sound bar up&down in windows. i called the JBL & they answered this device is not meant to be used with Computers. “Seriously!” Its a partybox 300.
I’ve just been trying this and found a way around it in my set up. I have Aux in from a PC. I started to notice this where a quiet scene was showing the sound cut out completely and when the dialogue or action started again you lose the first 1/4 second or so. You need to drop the sound level on the bar to 2 or three LEDs on the left. Increase the audio of whatever is playing. That could be the TV or PC. Make sure if PC that the particular video or film volume is up as well (to at least 75%). Then balance the sound level you want on the bar itself. Basically if the level hitting the bar is too low it will drop the audio completely. You need to make sure the source level is high or over 3/4 of the way up. Good luck
I have a JBL 5Flip and cannot get it to stop cutting in and out is there anyway I can fix this??
If your speakers is connected to an aux cord and the volume is to low it will cut out due to the speakers software also being to low. To fix this turn up the volume on the speaker and leave the other device at a comfortable listening volume. I have a extreme connected to a pc and subwoofer and ran into this problem in quite spots in movies and music. Increase volume on pc and speaker.
