Chosen Solution

its th second gen, my son got for christmas and forgot his password,can I clear it for him?thanks

Here’s how to fix it: Plug in your iPod.Wait for it to load completely.Open My Computer (or computer if on Vista). Make sure you can view hidden files.Go to iPod_control.Go to the folder named Device.If your iPod is locked, there will be a file _locked . Rename the file to _unlocked.Safely remove your iPod and it will be cleared.

hello mate Just follow these steps: Switch the iPod off Connect the usb lead to the iPod only Press the home button and keep holding it Plug usb cable to your pc and wait till the iTunes pops up (keep hold the home button)When iTunes appears with message the iPod is in recovery mode and need to be restored you can release the button and Restore your iPod.