Chosen Solution
None of the numbers are working. The FN is not working, neither the Shift key or the Caps Lock. Is this a software issue or a Hardware issue?
Hi there Ferarnguiz The problem is hardware issue because the keyboard is malfunctioning to age and usage of the device but there is a possibility that the keyboard settings are different so go to control panel and search keyboard and then click advanced and click at the bottom reset to factory settings . If this does not work consider replacing the keyboard or laptop If you need more support please email me johnsitservice@outlook.com
