Chosen Solution

Hi, my x-priv bricked and I didn’t find a correct firmware on the official site… The support can’t help me. Anyone know the solution? Thanks

Hold all buttons WITHOUT batteries and plug into a USB port. Keep holding for ten seconds, throw batteries in while still connected, disonnect and reconnect to turn on. DO NOT TRY AND TURN ON NORMALLY. Use the cable…. This will work on any __-Priv series mod. Update (07/23/2018) EPriv and XPriv firmwares are available on 9/1/18 from what I hear. Mag and Gpriv just dropped.

I do not believe that SMOK has released a firmware update for the X-Priv. I have been looking all over their website for it but i cannot seem to find it. I believe it is because it is a newer product.

I had an overheat with my X-Priv which I’d packed in my carry-on bag for a flight the next morning. Mod was on standby but not powered off. Next morning I woke to a horrible burnt chemical smell and found the inside of my bag burnt. This mod comes with 6 failsafes apparently, over heating and over discharge being two of them. I use good batteries from Fogstar and test compatibility. These had gone through a few cycles and married well. Dealing with the eBay seller was a headache, so I took it to SMOK. What a complete PITA their customer service is. It took months of emails to them to get redeemable points to shop on the site. I like the X-Priv so ordered another. Last night it displayed Atomiser Short and got warm even on standby. I took the Firemax mesh tank off, drained it out and cleaned properly, replaced mesh coil. Put two batteries in today and it’s getting very warm even without a tank on it, just sitting on standby. I’ve absolutely no doubt at all that I’m going to wait for months for someone to respond to the support ticket. SMOK customer service is beyond bad, their tanks are a joke with all the permutations and matching coils, and their X-Priv mod is dangerous. I have pics of the internal melting and scorched batteries, not once did they acknowledge any of it.

Hey guys, know that it´s probably too late and you hopefully managed to solve the problem, but I got reply from support of SMOK by mail. So there is hopefully fix for you. Firmware for x-priv! http://www.rapidshare.com.cn/hMOUA3Z

This is actually the OP I copied But also do the 5 clicks if doesn’t work: Hi, Hold all buttons WITHOUT batteries and plug into a USB port. Keep holding for ten seconds, throw batteries in while still connected, disconnect and reconnect to turn on. DO NOT TRY AND TURN ON NORMALLY.

If you bricked it, nothing will reverse it. Some mods have a reset button to stop this happening. Sorry.

If it seems dead and won’t switch on, it can help to connect it to a PC with a USB cable and then try to switch it on. Worked for me when my x-priv would not start in any other way.

Hi, Hold all buttons WITHOUT batteries and plug into a USB port. Keep holding for ten seconds, throw batteries in while still connected, disconnect and reconnect to turn on. DO NOT TRY AND TURN ON NORMALLY.

So we bought my sister an X-Priv for her birthday in February. My mom and myself also have the same kind. She went to use hers and the screen went black. Does anyone have any idea on how to get it back on? Ive been searching for a solution and I have yet been able to find one…

My xpriv just quit working, when i first out the batteries in the display will come on like normal, then go off like normal, but when i hit the fire button 5 times fast nothing happens….. so i tried the method i read above about holding all three buttons down then hooking it up to usb charger then put batteries in while still holding all buttons so i held all three buttons down and hooked it up to usb but couldn’t get the batteries in while still holding the buttons down so i gave up, then i reinserted the batteries and hit the button 5 times quickly and it turned on….. it’s now working, my question is is this thing safe now?????????

Hi I’ve got the smoke xpriv was working great then one day it stopped every thing comes on as normal but just won’t fire I can go into all the settings to change things but I still can’t get it to fire I’ve tried different tanks still no go any body have any ideas what could be wrong with it thanks