Chosen Solution
My sleep screen used to offer me multiple options, ever since I updated my phone it’s been weird. Recently iIchanged my sleep screen to the 15 second option, but when I tried to change it back (which I’ve now done multiple times), it only offers me the one option of 15 seconds! How do I fix this?
Hi, Try the following: Backup your phone using the phone’s backup feature. Fully charge the battery in your phone. Factory restore your phone using the phone’s factory restore feature. Be aware that a factory restore (also known as a hard reset) will erase all your user data and downloaded apps. That is why it is important to do a backup first. Once it has been restored to the factory default condition check the sleep screen settings options to see if they are back to normal. If they are, restore the phone from the backup that you made earlier, using the phone’s restore feature. Check the sleep screen settings options to see if they are still OK. If so then the reset has fixed the problem. If not then one of your downloaded apps could be the cause of the problem. The hard part is to find out which one. You will have to uninstall each downloaded app, one by one and check the sleep screen settings after each uninstall to see if it has been corrected. Once it is restored then the last uninstalled app was the culprit. Basically it is backup > charge battery > factory restore > check > phone restore > check > uninstall apps check >
