Chosen Solution

Hi to all I have a Samsung Galaxy SM-T810, Came into the shop with a cracked Digitizer. No worries sent away for a new one. Started the assembly and they are very easy to do. Put it together to test it and noted an “X” through the Battery Symbol. That means, not Charging, but why ? I plug in the charge cable and it sees it but will not progress past the 20% that it is charged too Has anyone seen this before and will a factory reset fix this? New Battery maybe ? I feel I would probably go for the first but it also could be a charging system fault…….. not liking the sound of that Would like to know your views Please Cheers!

I get the the red x on my battery status symbol when charging now. I dont know why. But if i usea low amp charger the battery drains on charge. If i up the amperage the x remains but the phone charges. This is since the software update. This could be coincidence. The phone is a year old. Could be battery fault. But the battery when charged holds it well. The red x does not necessarily mean not charging.