Solved See Pictures On External Drive Or Reformat And Start Over Wd My Passport Ultra 2Tb

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I’m running Windows 7 with My Passport Ultra 2TB. P/N WDBBKD0020BBK-OB, S/N WXQIEB53TPCA. I have two icons down in lower right corner of screen, WD Backup and WD Quick View. Shouldn’t I be able to click on some icon and open up my external drive so I can see the pictures that I thought I uploaded to? Thanks I’m worried if I need to recover my picture files there won’t be there. I would we willing to reformat external drive and start over if need be! Thanks!

I reformatted drive and then drug files over on computer and it worked. Thanks for the advice

you’ll be able to open you drive contents in windows explorer, double click on the my computer icon on the desktop (if icon is present) or click start>computer your drive icon will be in the “devices with removable storage section” with a drive letter assigned to it, double click its icon and you’ll see the root directory of your drive and have access to its contents.