Chosen Solution
The screen on my s7 had been flickering and changing a darker color, but restarting fixed it when it happened. Suddenly today half of the screen is black, but still responds to touch. We’ve tried: restarting, clearing the cache, and booting in safe mode. Will factory reset as The last resort, but would prefer not to. Thank you! Update: now it’s still dark on half (and flickering), but we can see some of the display. Like it’s transparent instead of fully black screen
I would consider a screen replacement. Typically when we see discoloration or lose of display it’s a sign that the OLED display panel has been damaged
Hi @jcaste Try starting the phone in safe mode and check what happens. If the display stays on, then it could be a downloaded app that is causing the problem. The trick is to find out which one. A downloaded app is one that you downloaded and installed on the phone and wasn’t pre-installed on the phone when you first got it. If still no good, then it could be a loose display flex cable connection. Try to mirror the screen to a TV and check what the TV display is like. If it stays on when the phone’s display if off then more likely it is either the display or the display cable connection. Here’s the ifixit Samsung Galaxy S7 Screen Replacement guide that may help. If it also turns off then most probably is a problem with the systemboard.
