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Hello , I have a problem with my laptop i don’t know what cause this problem and i just wanna know if this a software problem or hardware problem maybe cable or the entire screen is now broken here is the video showing the screen problem Video 1 Video 2 Thanks
Hi, Try connecting an external monitor to the laptop and check if its display is OK. If it is then you may have a hardware problem. It could be a loose video cable connection to the systemboard, a faulty video cable (trying pressing on the left hinge area to see if you can make the problem come and go) or a faulty LCD panel. Here’s a link to the service manual for the laptop. Scroll to p.85 to view the necessary pre-requisite steps and then the procedure to remove the display assembly. This should give you access to view the cable connection first.
