Chosen Solution
When I try to print it says out of paper.Printer collects info and starts process but then stops.It doesn’t matter if it is a hard copy or from external source.
These printers will say “out of paper” when they can’t pick up paper. ie. there’s no sensor to detect if there’s actually paper in the tray, it just tries to pick up paper and errors if it didn’t pick any up. Most likely the pickup rollers just aren’t gripping the paper well enough. You may be able to clean them by reaching in though the front with a damp cloth (isopropyl alcohol works better). If there’s a removable piece on the back of the printer then that will give better access to the rollers.
On mine (7520 Photosmart) the drive bar for the paper feed assembly has stripped the drive gear. The bar spins but the gear does not move. Lay a hand mirror on the paper tray about halfway in, and shine a flashlight onto the mirror. Angle it so you can see the drive bar (goes across the entire paper tray area) and the drive gear about two-two and 1/2 inches from the right side of the tray area. Go to tools on your touch screen, call for a status printout (first choice), and watch to see if the drive gear moves. Sometimes the drive gear slips sideways off the prepared area on the drive bar. Mind slipped off and also stripped the inside of the gear.
Out of paper error means your blank paper feeder has some dust issue in rollers. All you need to do is to use a C2C carbon clearing solution or use an alcohol swab to carefully clean your paper collecting rollers which shall hopefully be fix your problem.
