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My 55inch samsung tv (UE55ES6560UXXU) turns on and sound is ok, just image is doubling up with ghosting affect with couple of coloured lines at bottom of screen , i have tried removing each ribbon cable on the T-con board that works each side of tv picture to see if taking either 1 out helps the image improve but removing each 1 individually doesnt have any desired effect, any help please as im not sure if its a new T-con boared i need or possibly something else?
Below are some tips you may try - Try connecting the TV to a different source (e.g. change HDMI ports.) to identify whether the issue is with the TV or the source.Power cycle both the TV and the source. Make sure to unplug the TV and the source from the power point, wait at least one minute before plugging and turning them back On.Check to see if your TV has the latest version of the firmware. If not, update to the latest firmware.Reset the Picture Settings. Note: The best diagnosis would be from a tech. You can call 800-SAMSUNG and have someone sent to check out what the issue would be. Hope you do not need to change the T-con board.
Hi George … I thought I tried everything and was ready to call a repairman today. I was on the phone for an hour with the Samsung Help Desk and they could not assist me with the issue. After much troubleshooting on my own, I found my issue to be with the “Enable Power Settings”. I switched the Enable Power Settings from off to on and the problem disappeared right before my eyes. Give it a try …..
