Chosen Solution

The HDMI output to my PS4 recently broke. The pins inside the PS4 jammed and broke off. Now my PS4 has no output signal. I called Sony and was told it was user error so they won’t replace it for me. The port is missing at least 2 pins. I have already taken the PS4 apart and couldn’t figure out a solution. Is this part replaceable? Where I can find the part? Thank you,

you’d need an exact match for that port. And someone with a good bit of soldering experience. Flux, a desoldering gun for the anchor points. It should be possible - I’d find an experienced TV repair tech.

Yes, the HDMI port on the PS4 is quite a bit different from the previous consoles; thus VERY easy to break, and also making the repair a little more difficult without the proper tools. The best way to replace the port is with a hot-air rework station, an ultra fine point soldering iron, and a high-powered microscope. Here are the steps:

  1. Remove the motherboard from the case, and clean the old thermal paste.
  2. Apply flux to the existing port connections, then begin heating the posts and pins evenly with the rework station.
  3. Once the existing solder has reached its melting point, use tweezers to SLOWLY remove the old port.
  4. Now clean the board, and inspect for any damaged traces (depending on the severity of the port damage)
  5. Now position the new port in place, add solder to the posts to hold it in place, apply flux to the pins, and then individually solder each pin to the motherboard using the soldering iron. Providing you followed the steps, the unit will boot like normal once you re-assemble. That said, if anyone needs any assistance (or advice) with their repair, please give us a call anytime! We are more than happy to help. Cordially,

I’ve been trying to attempt this repair for a few days just using a lot of flux and a soldering workstation with a hot air attachment. All of the traces are there from when I removed the old HDMI port, so I know that that part of the mobo is good. The problem I’m having is that I still get no video output after putting a new HDMI port in. And upon closer inspection of the HDMI ports backside it looks as if all of the connections are making contact, but I just can’t see close enough with my big magnifier to see if they really are attached to the appropriate solder pad or not. Is there a better way to solder just the itty bitty tiny connectors onto the solder pads? Because this is getting really frustrating.