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My daughter acquired an Acer Aspire v5-122 P 0649. I would like to reset the laptop to factory and go from there. However, the problem is when I go into Disk Management, although all the partitions are there, ie, Recovery - 400MB, EFI - 300MB, Recovery - 350MB, New Volume (E:) Primary - 11.28GB, and lastly, Windows (C:) 226.04GB, with 79% Free Space…. The big problem is all the partitions except for Windows (C:) are 100% Free Space. Even Volume (E:) which lists 11.28GB says it is also 100% Free Space??? It all must be true because I have tried factory reset several times and absolutely nothing… I have searched a lot for someone who has just the factory recovery disks, and nothing… perhaps they don’t even exist.. Suggestions?
Ignore what Disk Manager says. That is not what you should be interested in. You will need a USB flash drive or burnable DVD - USB flash drive is easiest and fastest. Go to Microsoft: https://support.microsoft.com/en-us/wind… Select “ Windows 10 (Then select Download tool now.)” on the next screen select follow on screen instructions to make the Windows installations media. You will want the 64 bit version and probably “Home” edition. Let us know how it goes. just ask if you need any help.
