Chosen Solution
Hello, I’ve got an iPhone 5, It’s old, I know, but I’m (was) happy with it. I’ve got a problem with Rear camera - see picture. Sometimes It’s working, sometimes it’s just black screen (most of the time) and sometimes problem showed in picture occurs. I have replaced rear camera, restored the phone (deleted, then set it up as new, downloaded apps from App Store) I don’t know what to do next to fix it - is it software problem, or hardware? It seems like software problem - camera works after restart, but when I start using some of my Apps, it stops working. Then only front camera works. When camera is not working, torch (LED flash) doesn’t work too. Thanks for help, Dominik Pecháč
Do you know if the replacement camera was working or was it purchased new? Using known-good parts is important for troubleshooting and “new” cameras don’t all work either. With a complete reset of your device, I highly doubt it’s a software issue. If you can get your hands on a known-good camera, that will help you determine if the problem is with the camera or the logic board (which is what I suspect). Have you dropped your phone recently or has it been repaired or come into contact with water?
