Chosen Solution
Hello, I have an iPhone 7 currently on 10.3.3. I have encountered 4 random reboots to date, the first happened about two months ago, the phone was laying on my desk when suddenly screen turned on and rebooted. Second time was two weeks ago when I woke up and found it requiring by passcode because of a restart. Third time and fourth time was yesterday and today respectively, one when I was holding the phone and I was on the homescreen, and the other the phone was laying down my desk with screen off. In the Analytics there is a panic-full log for each restart, so it’s clearly a kernel panic. I can’t interpret the kernel panic log and I wish someone here may be able to understand it and points out where may the error be. It is worth mentioning that the phone performance, temperature, and battery life is perfectly normal. I currently have the 3 recent panic logs: First panic-log: pastebin.com/C9uts03A Second panic-log: pastebin.com/tNmsbFM4 Third panic-log: pastebin.com/SsKegDLb TL;DR -Phone randomly rebooted four times to date even when I’m not using it and screen turned off, panic full logs found in logs, I’m trying to figure out from the logs what maybe wrong with the phone.
Personally, I agree that iOS 11 is half baked and I wouldn’t update just because you “should”. While it’s only a small minority of users who have had issues, I would wait a while still before upgrading. Please let us know how the data reset went.
Yes the software update should fix it. iOS 11 is not that bad of an update. I have the beta version of iOS 11.2.5 and it’s great. In the beta I do run into some problems but it’s a version that’s hasn’t been officially released yet. The official version has no problems on it at all I have another iPhone that has the official release and it’s perfect. You eventually going to have to update it someday. Maybe take it to the Apple store an have it checked. It may be the battery.
I have the same problem but 10 times worse, sometimes it’ll spend the whole night or day doing restarts then out of nowhere work for 30 mins then right back to the loop. I tried to update it but the phone keeps turning off
Went to Apple and was told it is unrepairable. Apparently it’s not a software issue so a reset will not work. That being said, he told me it will mean a new phone. Although out of warranty, I can get a new iPhone for free under the Consumer Rights Law (UK) - if under 6 years old- as it is a hardware issue that is no fault of my own. Still pending with carphone warehouse.
