Chosen Solution

It happened before long ago but it was suddenly fixed I don’t know how, but I tried to switch the RAM (I have 2 sticks, 2GB each), I’ve tried MSConfig multiple times, I tried changing some registry values in RegEdit from a tutorial in Youtube. From the information I got fromTask Manager, I can see that the RAM Usable:1.5 GB(1.47GB) Committed RAM:2.7 GB (don’t know how or why) Cached:354MB Paged Pool (don’t know what that is) : 119 MB Non-paged pool : 44.8 MB Hardware reserved : 2.5 GB Now, I don’t know exactly what caused this but I guess it’s because my laptop fell down 2-4 times so far. I mean if that’s what caused it, wouldn’t my laptop just detect 1.47 GB instead of 4 GB but only 1.47 GB usable? If anyone knows how to fix it besides from buying/changing the RAM or the Laptop, please let me know thanks.

@iurb put one stick in at a time see what kind of reading you get . If its a full 2 gb on each stick it means the sticks are not compatible in either there voltage or there timing. if you get a partial reading then that dimm is bad . Try the stick in each slot one at a time

Hy. Some Questions first. Are both RAM DIMM the same? Maybe one is another protokoll (DDR3, DDR4,…) or they have different Mhz. Please check this. After that switch the RAM in the Sockets. put the one into the other and try again. It is also possible that, when your Laptop fell down, one of the DIMM Sockets got brocken. Check the pins from the DIMM Socket, probably you have to take out the Systemboard. Hope we will get some information out that checks. Daniel