Chosen Solution
When I turn on my PS4, everything starts properly and I could hear the sounds coming from the TV. But I get a black screen the entire time. Tried it on another TV and same problem. My nephew said he jumped on it (bad decision to have left it on the ground). I have not a clue as to how to approach this problem. Please help if you can & thank you.
It’s very likely that your PS4 just has a broken HDMI port. The ports on these are very fragile and break often. Many times you will still be able to hear sound even if you don’t see a picture. Since your PS4 starts up normally and everything seems to work fine other than you don’t get a picture there is most likely nothing major wrong. It’s very, very likely that it’s just an HDMI port issue. When he jumped on it he probably either jumped on the HDMI cable or somehow caused the cable to get jammed into the port. This could have easily caused it to go bad. The original HDMI ports on these were really bad.
Worst case scenario: when he jumped on it, the logic board cracked. Solution: get a new device. Other scenarios The pins holding the processor heatsink on snapped out, and the processor was overheating. Solution: If it’s not already totally fried, reapply thermal compound (preferably Arctic Silver 5) and reinstall the heatsink. If that doesn’t fix it, time for a new console. The connector for HDMI was damaged. Solution: get an HDMI port with solder points, desolder the old one, and solder a new one on. This is highly improbable, though, because HDMI is a digital connection, and the sound wouldn’t have passed through. Sorry to be the bearer of bad news.
I have the same issue I wasn’t playing my ps4 but when I got back on it it was black screen i bought a new HDMI plugged it in and still black screen please help me
I had black screen, the menu sound playing for a second then no signal. Then menu sound, for a second then no signal repeated endlessly. Powered off the ps4 and the TV, checked the hdmi cable and ports. It was a bit dusty on the ps4, blew the dust away with a deep breath (like and old Nintendo64) plugged it all back and it worked. Thank goodness!
In fact turning TV and ps4 of the wall socket have done it… thank you
Hi guys I think I found the solution for who had the same problem like me but let me first tell’s you what is the problem . I started the PS4 after putting in it all night on safe mode but it’s showing nothing on the screen and i hear the sound menu but its cut in out. so I tried some things. I tried safe mode and it just black screen but i know the option to change resolution is the second choice so i press to change the resolution and the PS4 restarted but the same problem nothing on the screen so i tried a new HDMI cable and it’s still not working I tried another port on HDMI in the tv nothing… I tried to clean the HDMI port on the back of my PS4 nothing. so i tried to put the PS4 on the safe mode again and rebuild database the option is the 5 one and I click it and while im waiting i was on this website scrolling to find solution and I find some one says that he just turned off the TV and turn it back on and i said no way haha i was so desperate and i do it and it worked. and i find the rebuild database on 65% so i don’t know is that the turn off and turn on thing fixed it or was the rebuild database
Try a different TV/HDMI cable. I did both and mine worked again.
My ps4 pro does this fairly often after been in sleep mode a long time (few days at a time) i just have to power it down (losing whatever progress isnt saved in my standby game) and power back on and it always works fine.
I was playing a NASCAR game fine. Took a break for a few hours put in a Blu-ray just got a black screen. So I put the game back in got sound, but still had three black screen. Mind you it was working fine and I didn’t took the HDMI cable at all. So it does not make any sense to me.
I have had this same exact problem, only when I disconnect everything and reconnect it, for around 30 seconds to a minute the screen comes back. At the start it’s a normal screen then it starts to flicker, then even more flickering for longer periods, eventually after a minute the whole screen goes black. I can still hear the sound though. Anyone got any ideas on how to fix this, I doubt it’s my HDMI port or cable as it’s new. My monitor works fine with my PC, but doesn’t work with my PS4 and my 0s4 works fine with my tv but not the monitor, anyone got any fixes?
I had this issue after watching a non Blu-ray dvd. I tried everything listed online and all I had to do was power my PS4 on let it boot up and then reset my tv, once the tv came back on the PS4 worked perfectly!
I had this issue. Looks like the HDMI controller on the TV went haywire. Unplugged all the HDMI leads (from other inputs) on the TV, plugged them back in, worked fine..
